If you have a problem, first contact your reseller . He is best able to help you determine a possible failure.
He then enters with us if necessary.
Please fill in the description accurately. If possible, provide the serial numbers of any failed drives.
Fields marked with (*) are required.
To submit your RMA application, please fill all fields on the form .
Carefully describe the symptoms of the failure under “ Problem Description ”
This will allow our technical service to intervene more quickly on the equipment.
“ DOES NOT WORK ” or “ FAULT” “are not symptoms.